Moderated Online Discussion Forum
The online learning environment can often result in student’s feeling isolated without face-to-face interaction with their instructor and peers. This course activity provided an opportunity to research, compose and moderate a class discussion as an instructor in the Moodle (Modular Object-Oriented Dynamic Learning Environment) online course management System (CMS). As an instructor, I feel that it is important to facilitate online discussions in a manner that guides the learning process in a supportive and encourages critical reflection by students. Additionally, it is important for an instructor to respond to student posts by either asking a question, affirming something the student stated, redirecting if the student is off-topic, or providing a link to additional resources for the student to explore.
Moderated Discussion Topic in Moodle
Mirroring Techniques to Promote Critical Thinking
By Daniel C. Durham - Sunday, 25 October 2015, 2:26 PM
One of the more important aspects of the learning process is for students to develop critical thinking skills that allow them to function at a higher cognitive level. Encouraging the development of critical thinking skills often requires that an instructor use mirroring techniques to reflect a student’s words and feelings (Brookfield, 1987). However, mirroring techniques also requires that an instructor use active listening skills to ensure that they fully comprehend what a student is saying, rather than simply hearing spoken words.
In the traditional classroom environment, an instructor can observe students to gauge their comprehension of a given topic and use mirroring techniques as needed to promote critical thinking skills. This consideration leads to the following question for discussion:
How can active listening skills and mirroring techniques be used in an online learning environment to assist students in the development critical thinking skills?
Reference:
Brookfield, S. (1987). Facilitating critical thinking. In Developing critical thinkers (pp. 71-8). San Francisco, Calif.: Jossey-Bass
Self Awareness
By Student 1 - Sunday, 25 October 2015, 8:33 PM
Mirror techniques allow us to develop critical thinking in other people by providing feedback and helping them become aware of the assumptions under which they are working. Allowing students to critically think and then providing them with suggestion and ideas allows them to view their motivations and actions and become more self-aware. “No matter how strongly we resolve to try to see ourselves as others see us, we are inevitably caught in our own well-worn frameworks of analysis and perception” (Brookfield, 1987). By conveying how people look and act to others, will help them reflect on their actions and be aware of their interactions with others. This will help create a nonjudgmental and an understanding environment that people have with other people. I have experienced a mirror technique, however it was more about body language. I tend to create a look of disgust when I am in deep conversation or listening during a meeting. The speaker or person with whom I was conversing with will stop talking and ask if I am okay. I always question, “Yes! Why?” and they always tell me my face looks concerned or misunderstood. I always have to apologize and talk to myself about body language. I have to really think about my facial expressions in a meeting and make sure that my face is relaxed and I’m in tune to the conversation. However, when I am approached by this misunderstanding I am always more aware of it happening and try to work on it until it fades away and I need another person to use this mirror technique to self-evaluate my interactions. Brookfield, S. (1987). Facilitating critical thinking. In Developing critical thinkers (pp. 71-8). San Francisco, Calif.: Jossey-Bass
Mirroring in an Asynchronous Online Environment
By Daniel C. Durham - Monday, 26 October 2015, 2:35 PM
An interesting perspective based on your experience with the use of mirroring techniques and the incorrect interpretation of body language. You identified that, “By conveying how people look and act to others, will help them reflect on their actions and be aware of their interactions with others.” It appears that you have learned how easily it can be for an instructor to misinterpret a students body language. I could imagine that a synchronous online learning using video technology could easily lead to a similar situation. Have you considered how the use of mirroring techniques could be implemented in an online asynchronous learning environment?
"What I Hear You Saying" Approach
By Student 2 - Monday, 26 October 2015, 3:03 PM
I think the long used method in conflict mediation, the implementation of communicating in the form of "What I hear you saying is..." could be useful in helping students to reflect on their thinking.
In some instances this could provide reassurance to the student that his or her point is getting across and then the instructor could perhaps challenge the student to consider alternatives.
In other cases the student may realize that his words may not really be expressing his thoughts thoroughly or accurately and the instructor can encourage him to expand on his ideas.
Brookfield (1987) states that "One of the keys to teaching critical thinking successfully is to simultaneously challenge students' old modes of thinking and provide structure and support for the development of new ones."
Reference:
Brookfield, S. (1987). Facilitating critical thinking. In Developing critical thinkers.p. 74. San Francisco, Calif.: Jossey-Bass
Critical Thinking or Subject Knowledge
By Daniel C. Durham - Monday, 26 October 2015, 6:24 PM
Very interesting. I like your comment about using the “What I hear you saying is…” technique of mirroring. Only the speaker truly knows the intent of a given remark. Using this form of mirroring provides a method of ensuring that the receiver and the speaker agree on the actual meaning of what was said. You also commented on the statement by Brookfield (1987) concerning the development of critical thinking skills by challenging current ways of thinking. Transferring an individual's ability to identify new ways of accomplishing a task to the workplace, do you perceive that critical thinking is more important than a mastery of subject knowledge in a given area?
Reference:
Brookfield, S. (1987). Facilitating critical thinking. In Developing critical thinkers.p. 74. San Francisco, Calif.: Jossey-Bass
Active Listening to Promote Critical Thinking
By Student 3 - Wednesday, 28 October 2015, 4:49 PM
With the end goal of assisting students in the development of critical thinking skills, instructors must further develop their active listening skills more for an online asynchronous learning environment. Brookfield discussed the importance of motivating students to think critically by nurturing that realization that different ways of thinking about a topic is possible. This approach is far easier to accomplish online than in the midst of a discussion in the classroom. In reading students’ posts, the instructor is able to tell how well each student grasps the fundamentals of the topic discussed. From there, instead of taking a “What I hear you Saying” approach, the instructor could nudge students in different directions with a “What is another way to look at this?” approach or presenting a contradictory example for students to consider how the application of the principles discussed in the topic could change.
Reference:
Brookfield, S. (1987). Facilitating critical thinking. In Developing critical thinkers (pp. 71-8). San Francisco, Calif.: Jossey-Bass
Comprehensive Online Discussions
By Daniel C. Durham - Wednesday, 28 October 2015, 7:58 PM
I especially like your comment about online discussion boards that “the instructor is able to tell how well each student grasps the fundamentals of the topic discussed”. Below is a link to a recent journal article that may be of interest concerning critical thinking in online discussion boards. In the article Hall (2015) identifies that online discussion boards can provide a student with a better opportunity to fully express themselves than in the traditional classroom. Obviously, a more comprehensive analysis in an online discussion provides an instructor with a means of gauging a student's knowledge of a given subject. What other ways do you feel that an online discussion board provides a better avenue for learning than a comparable classroom discussion?
Reference:
Hall, R. A. (2015). Critical Thinking in Online Discussion Boards: Transforming an Anomaly. Delta Kappa Gamma Bulletin, 81(3), 21. https://www.dkg.org
What is critical thinking?
By Student 4 - Thursday, 29 October 2015, 10:40 PM
Critical thinking is about asking and answering questions to help enhance one’s understanding of a certain subject. In an online environment the instructor has the opportunity to read what someone has written, take the time to understand what the student is trying to communicate, and then ask them who, what, where, when or why questions to help the student think more intensely about the topic. Summarizing what the student has communicated is a mirroring technique that can demonstrate that you’ve “heard” what they had to say.
Peer Led Learning
By Daniel C. Durham - Friday, 30 October 2015, 9:01 AM
I completely agree with your comment that an instructor in the online environment “can demonstrate that you’ve ‘heard’ what they (students) had to say.” Studies suggest that in many ways, an instructor in an online environment is more of a co-participant in discussion boards than similar activities in the traditional classroom (Schallert & Knox, 2015). Research of online learning completed by Hew (2015) also identifies that students may prefer the facilitation of online learning by peers to have the freedom to express their views. It is difficult for me to imagine an online degree program that is totally peer led and does not involve an instructor in some capacity. However, there is some consideration for allowing students to have greater ownership of the learning experience (Hew, 2015). What impact would you perceive that this would have on an instructor ‘s ability to mirror what a student has communicated?
References:
Hew, K. F. (2015). Student perceptions of peer versus instructor facilitation of asynchronous online discussions: further findings from three cases. Instructional Science, 43(1), 19-38. http://cmapspublic2.ihmc.us
Schallert, D. L. & Knox, M. (2015). Does it matter if the teacher is there?: A teacher's contribution to emerging patterns of interactions in online classroom discussions. Computers & Education, 82, 315-328. http://www.researchgate.net
Re: Mirroring Techniques to Promote Critical Thinking
By Student 5 - Friday, 30 October 2015, 10:02 PM
I think that the mirroring techniques that we studied are very valid for an online course. I recently took an online relationship coaching course and one of the techniques we used to communicate with our partner (or anyone else for that matter) was a "reflective conversation". In the reflective conversation, the first speaker describes how they feel and the partner mirror the feelings in their own words. Then they ask the first speaker if "there is something more"...and it goes on like this until the first speaker feels understood. This may not be a quick and dirty answer to your question, but in this experience I did feel that active listening was occurring and then the mirroring technique. I have felt this type of understanding from several of my online professors and it was beneficial to me being able to feel confident in the discussions we had. Therefore, I believe We can use these techniques in many and various aspects of our lives, not just online education and not just relationship communication.
Relationship Coaching
By Daniel C. Durham - Friday, 30 October 2015, 11:18 PM
I like that the use of mirroring by a professor was “beneficial” and you were “able to feel confident in the discussions we had”. It would seem to affirm the belief that a combination of mirroring techniques and active listening skills are an effective method of encouraging the development of critical thinking skills. It also appears that you are acutely aware of the active listening is an integral part of improving communication skills to avoid misunderstandings if all facets of life. For the online learning environment, effective communication skills by an instructor help ensure that students are capable of enhancing their critical thinking skills (Serdyukov & Serdyukova, 2009). How do you think that your experiences in relationship coaching could be used as an instructor to promote critical thinking in an online learning environment.
Reference:
Serdyukov, P., & Serdyukova, N. (2009, July). Effective communication in online learning. In Proceedings of the 9th WCCE IFIP World Conference on Computers in Education (pp. 27-30). http://www.ifip.org